Lash extension services don't end after the lashes have been applied. To get a big bite off the sea of potential clients, you have to extend your service to attract and retain good-paying customers.
A practical way of doing that is by giving your clients professional aftercare advice. Bank on their desire to have their lashes last long and tell them how to take care of it. This way, you ensure you keep the quality of your lash extension application even if your client is out of your salon.
But why settle for lash extension aftercare only? Go full circle and advise them on how to take care of their natural eyelashes, too! All this you'll find when you read more. So buckle up and get your phone face-level as Beauty Boss Academy gives you this bite-sized lash extension guide.
After you've completed applying lash extensions on your client, ask them to remain for a few minutes. Pull out your phone and review these tips for them.
This is crucial advice you must know by heart. As soon as you put down your eyelash extension tools, tell the client they have to let their lash extensions sit for at least 4 to 6 hours.
Lash adhesives start to cure as soon as you apply them, so it's important to let your client know they need to keep their lashes off anything wet after the lash application session.
Advice them to avoid touching and rubbing their lashes. Tell them to be gentle with their lash extensions if they need to touch them.
After 4 to 6 hours, your client isn't out of the woods. No water, steam, and sweating for at least a day (24 hours). This includes long showers, pools, jacuzzis, hot yoga, etc. This is a critical timeframe. All of these activities will loosen the lash extension glue's bond before it can cure properly.
Use a water-soaked cotton pad to remove any dirt or debris around your eye. Remind your client not to use any makeup remover product, as this will break down the bond of the lash extension glue.
If you want to keep your lashes looking their best, it's important to clean them regularly with a lash shampoo. This will remove any dirt or sebum that has built up on your lashes, keeping them looking healthy and lush.
Your client may tend to sleep prone or sideways with half their face buried in the pillow. This will cause their extensions to be deformed or removed. Using a silk pillowcase is ideal if they can't help their sleeping position. But the best option to preserve their lash extensions is to always sleep on their back.
For some of your clients, wearing mascara is part of their routine. With a simple flick of the product, their eyes look more fierce and daring, which is also why it’s a beauty non-negotiable. But not when you already have fresh eyelash extensions that give that full, dramatic eye. If your client loves wearing mascara and can't give it up, tell them to use water-based mascara instead.
Advise your client to assemble a kit to take care of their lash extension. You can brainstorm lash extension aftercare kit ideas for them. Better yet, assemble one for your client and have them purchase it from you or offer it as a freebie.
The most important aftercare advice you can give them is to book a follow-up appointment with you. You’ll need to check their lash extensions' health after 2 to 3 weeks. Then, you can discuss whether they need a lash extension removal or refill.
Sometimes instead of a lash fill session, you'll have to recommend a complete lash removal. This can happen to some of your clients, depending on their natural eyelash health.
But your services don't end after removing the lash extension's last strain. To ensure you grow a returning clientele, they must grow a lush and natural lash first. So give them helpful post-removal advice:
Your client must continue washing their lashes even without the extensions. Recommend the use of a lash cleanser or baby shampoo to keep their eyelashes clean.
Lash cleaning isn't limited to the lash extension alone. To make it effective, your client has to have a healthy before-bedtime cleansing routine.
Without lash extensions, your client now has the freedom to use a makeup remover. So feel free to give them the good news. Follow up with your reminder to be mindful of their lashes still. Educate them that makeup and removers may still have strong ingredients that can disrupt their lashes' growth.
Always advise your clients to choose natural and organic—whether it's makeup, removers, creams, or shampoos. Better yet, tell them to do their research and ensure the product is tested and safe for the eyes and eyelashes. This will help their lashes grow healthy in no time.
The skin around your client's eyes is delicate, and it needs extra love and care. And since they no longer have lash extensions to be mindful about, they are now free to use moisturizers to keep the skin around their eyes hydrated.
Your client's eyelashes also grow from follicles, and they will grow to be strong and thick if the body is getting the right nutrition. So don’t forget to remind your clients to eat a well-balanced diet! You can never go wrong with a side of antioxidant-rich veggies on your plate.
Beauty Boss Academy offers the Classic and Volume Course for aspiring and skilled lash technicians. In the course, you'll learn more about eye anatomy, eyelash growth cycle, and comprehensive lash extension aftercare. Find out more about the course here.
If you're still fluttering your eyelids about taking the course, consider taking a complimentary course or linking up with like-minded people instead. Join our Facebook community to get free tips from both newbies and pros in the lash business. Level up your lash game today with BBA!
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